Manager of IT Governance and Risk Management

Job Locations US-TX-Corp - Westlake
Regular Full-Time


The Manager of our IT Governance and Risk Management function is a doer.  This role is directly responsible for providing assurance that all IT policies, operational procedures and projects support business objectives; are consistent with regulatory and industry standards and best practices; adhere to enterprise policies and internal controls; and assign responsibility all in an effort to manage enterprise risk.  This role may extend beyond IT into regulatory compliance depending on the need and customer requirements.  In addition, this role evaluates processes, tools and technology that help our resources manage the regulatory risk posture of the company and facilitate key services which ensure our leadership is making informed risk based decisions.

Position 80s

  • Perform assessment planning, including regulatory filings and reporting requirements, to ensure alignment with business needs and regulatory requirements (i.e. SOX 404, ISO 27001, SOC2 Type II, GDPR, etc.)
  • Validate and communicate the IT compliance components of customer agreements, with specific emphasis on the identification of compliance obligations that must be executed in a certain timeframe to ensure the Company meets our customer IT expectations and requirements
  • Grow and develop the compliance vendor assurance program to ensure compliance with Solera and regulatory policies
  • Responsible for organizing, planning and managing (including status) governance related projects and ensuring all related Governance Compliance and Planning activities are executed with quality and within schedule
  • Manage and monitor performance including KPIs, escalating issues and risks, and collecting and consolidating governance data
  • Design and implement performance management dashboards, reports, tools and methods
  • Institute and ensure program/project governance to create a culture of accountability and visibility for stakeholders and leadership 
  • Acting as liaison between information technology, information security, business lines, and the corporate internal audit team
  • Working directly with senior leaders to ensure the consistent and mature delivery of Governance, Compliance and Planning services
  • Ensuring that Governance, Compliance & Planning project plans are executed accordingly and resourced appropriately


Qualifications & Experience:

  • 6-10 years of relevant experience, ideally in the technology or finance sectors
  • Minimum of 3 years experience with business operations or IT service management and delivery, or the equivalent combination of education and experience.
  • Strong “on the ground” and demonstrable knowledge of IT & Quality standards (such as ISO27001, SOC2 Type II, NIST, etc.) and best practices as they relate to IT governance such as ITIL etc.
  • Experience in IT compliance and audit contract review programs, preferably at a public accounting firm
  • Experience in the identification, interpretation, evaluation and documentation of policies, process and controls.
  • High level of computer literacy with spreadsheets, word processing and database software and/or business systems (Word, Access, Excel, PowerPoint, Project, Visio, other graphic software).
  • Must have a detailed and analytical approach with hands-on experience with project management and strong organizational skills.
  • Bachelors degree in computer science, information/business management or equivalent degree.

Leadership and work style

  • Lead by example work ethic
  • Strong communication and documentation skills with the capability to translate governance and risk related activities into relevant business value
  • Demonstrate integrity, empathy and emotional intelligence.
  • Sound knowledge of business management.
  • The ability to collaborate across the organization with various teams such as Risk, Audit, Operations, etc.
  • Ability to design, evaluate and document processes and lead teams in accomplishing process reviews and improvement.
  • Ability to work under pressure with competing priorities and tight deadlines 


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