Director of IT Business Operations

US-TX-Corp - Westlake
Regular Full-Time


Who We Are

Founded and continuously led by inventor and entrepreneur Tony Aquila, Solera is a global leader in digital technologies that manage and protect life's most important assets: our cars, homes and identities. Since its inception in 2005 as a garage-based startup, Solera has grown aggressively with over 45 acquisitions across its Risk Management Solutions, Service Maintenance & Repair, and Customer Retention Management platforms. The company's current product solutions include Audatex, Autodata, AutoPoint, CAP/HPI, Colimbra, Digidentity, Enservio, Explore Data, Hollander, Identifix, Inpart, LYNX and TitleTec, as well as the company's flagship Digital Garage application. Today, Solera processes over 300 million transactions annually for approximately 235,000 partners and customers in nearly 90 countries. Unified by a strong culture that values uncommon entrepreneurial thinking and continuous "do-it-different" innovation, Solera's global workforce of 6,000+ associates comes from diverse forward-thinking industries that include automotive technology, artificial intelligence, software development, data sciences, cybersecurity, cognitive design, and digital identity protection. Solera went public on the NYSE in 2007 under the stock symbol "SLH", joined the S&P 400 in 2009, and went private in 2016 in a $6.5 billion transaction backed by leading investors that include Vista Equity Partners, Koch Industries and Goldman Sachs. For more information, please visit, @soleraworks on Instagram, or @SoleraInc Twitter.


Are You Uncommon?

Solera is seeking a strong leader to work as the Director of Business Operations for Global IT. Reporting to the Global CIO, this leader will act as a trusted partner and advisor to the Global CIO and the Global IT organization at large, ensuring alignment and fulfillment of Global IT activities and organizational priorities.  



The Solera Way

Solera’s uncommon culture is based on three simple principles: 80/20 (Focus), 30/30 (Efficiency), and 90/10 (accountability). Our mindset is also defined by the 3H’s: Humility, a Hunger to succeed, and a desire to Hunt for opportunities to win. Underscored by our fundamental belief in continuous change and innovation, the Solera Way has allowed us to become a global technology leader that is constantly growing in the double digits.




Our Space

We believe that offices should be destinations where people want to be… places where people want to work, play and, collaborate. That is why we spend a lot of time on enhancing our workspaces. Solera’s work environments are intersections of the old and the new… of the past, present, and future. They are spaces designed to stimulate creative thinking, innovation, and cross-functional collaboration.


We also embrace wellness. Whether it is our onsite or offsite workout centers, nutritional meals and beverages, or endless snacks for focus and energy. This wellness plan is our commitment to healthy living, which spans across our office environments.


Check out what had to say about Solera’s offices:

Position 80s

What You’ll Be Doing

Mission 80’s

  • Deliver effective Project Governance and Resource utilization through leadership of a Global IT Program Management Office.
  • Ensure all IT Assets and Vendor contracts are managed with high precision and tied tightly to the financial planning process.
  • Coordinate all Global IT KPI reporting and Operations reviews to provide data and visibility to the IT Leadership team on the effectiveness of IT Technology, Processes and People.


  • Serves as a leader of the Global IT strategic planning process, ensuring the IT initiatives help drive Solera’s corporate strategy and enable efficient and effective global business processes
  • Leads a team of Project Managers and responsible for the Global IT PMO including project governance and program management oversight
  • Leader of a team of IT analysts for Global Software License and IT Asset Management
  • Responsible for Resource Management for Global IT (personnel staffing of Full time and contract staff, management of vendors and coordination across all groups within Global IT)
  • Responsible for shaping and leading on specific global initiatives, as appropriate, ensuring functional team requirements are identified and aligned, identifying synergies and challenging default ways of doing things to ensure the success of wider strategic projects
  • Responsible for preparation of Global IT monthly operating review meeting, KPIs and dashboard content
  • Manages vendor relationships not limited to contract negotiation and facilitates contract approval in coordination with procurement and finance process
  • Maintains a comprehensive listing of IT policies and authors all general IT policies
  • Effectively collaborates with HR, Finance and other corporate functions to drive the people strategy for the Global IT team


Are You Qualified?

  • Ten or more years of related experience in the Information Technology industry with a focus on creation of IT strategy, IT governance mechanisms and Portfolio Management processes
  • Five or more years of experience in a supervisory or management capacity
  • Five or more years of experience with business process improvement projects
  • Experience working in a global technology organization of size, scope and complexity
  • Exceptional financial acumen and attention to detail, able to work independently to create and review business cases for IT investments
  • Strong communication skills needed to interface with senior business stakeholders
  • Strong interpersonal and influence skills to cultivate relationships, facilitate negotiations, and build partnerships with key stakeholders at all levels
  • Strong implementation skills to ensure programs and policies support business objectives and initiatives
  • Creative thinking, problem solving, planning, time-management and organization skills to balance and prioritize work
  • Experience developing metrics to make the business case for programs, align strategy with company goals and assess and justify the performance of programs

It is impossible to list every requirement for, or responsibility of, any position.  Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time.  Therefore, the above job description is not comprehensive or exhaustive.   The Company reserves the right to adjust, add to or eliminate any aspect of the above description.  The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed