Senior Technical Program Manager

US-TX-Corp - Westlake
Type
Regular Full-Time

Mission

Who We Are

Founded and continuously led by inventor and entrepreneur Tony Aquila, Solera is a global leader in digital technologies that manage and protect life's most important assets: our cars, homes and identities. Since its inception in 2005 as a garage-based startup, Solera has grown aggressively with over 45 acquisitions across its Risk Management Solutions, Service Maintenance & Repair, and Customer Retention Management platforms. The company's current product solutions include Audatex, Autodata, AutoPoint, CAP/HPI, Colimbra, Digidentity, Enservio, Explore Data, Hollander, Identifix, Inpart, LYNX and TitleTec, as well as the company's flagship Digital Garage application. Today, Solera processes over 300 million transactions annually for approximately 235,000 partners and customers in nearly 90 countries. Unified by a strong culture that values uncommon entrepreneurial thinking and continuous "do-it-different" innovation, Solera's global workforce of 6,000+ associates comes from diverse forward-thinking industries that include automotive technology, artificial intelligence, software development, data sciences, cybersecurity, cognitive design, and digital identity protection. Solera went public on the NYSE in 2007 under the stock symbol "SLH", joined the S&P 400 in 2009, and went private in 2016 in a $6.5 billion transaction backed by leading investors that include Vista Equity Partners, Koch Industries and Goldman Sachs. For more information, please visit solera.comfb.com/solerainnovation, @soleraworks on Instagram, or @SoleraInc Twitter.

 

 

The Solera Way

Solera’s uncommon culture is based on three simple principles: 80/20 (Focus), 30/30 (Efficiency), and 90/10 (accountability). Our mindset is also defined by the 3H’s: Humility, a Hunger to succeed, and a desire to Hunt for opportunities to win. Underscored by our fundamental belief in continuous change and innovation, the Solera Way has allowed us to become a global technology leader that is constantly growing in the double digits.

 

 

Our Space

We believe that offices should be destinations where people want to be… places where people want to work, play and, collaborate. That is why we spend a lot of time on enhancing our workspaces. Solera’s work environments are intersections of the old and the new… of the past, present, and future. They are spaces designed to stimulate creative thinking, innovation, and cross-functional collaboration.

 

We also embrace wellness. Whether it is our onsite or offsite workout centers, nutritional meals and beverages, or endless snacks for focus and energy. This wellness plan is our commitment to healthy living, which spans across our office environments.

 

Check out what Inc.com had to say about Solera’s offices: http://www.inc.com/kevin-j-ryan/ss/solera-office-is-very-texas.html

 

 

 

Are You Uncommon?

We’re on the hunt for an experienced Senior Technical Program Manager who ranks in the top 2% among their peers. We’re looking for a highly competitive and entrepreneurial mindset that is wired with a team-first attitude, has no problem rolling up their sleeves to execute their missions, and can modulate between leading and following as needed.

 

You will work across teams to apply your technical and program management expertise to some of today’s most complex and challenging technology problems. You will help us scope work, identify appropriate resources, set goals, track and report progress, develop schedules, and communicate to customers. You will also assess risks, anticipate bottlenecks, provide critical issue management, balance trade-offs, and encourage risk-taking to improve customer outcomes. We value critical thinking, self-motivation, and the ability to deal with ambiguity. You should bring a cool head, strong technical background, be detail oriented, have excellent problem-solving abilities, and be an exemplary communicator. Your technical expertise and operational excellence will influence your team’s decisions and help us drive secure and robust customer solutions. We love people who innovate, use data to make decisions, and can express themselves thoughtfully.

 

Position 80s

What You’ll Be Doing

  • Lead the development of the consumer-focused product strategy and vision supported by internal and external analysis
  • Define creative, high quality, simple product roadmaps based on team strategy and vision
  • Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application
  • Manage prioritization and trade-offs among customer experience, performance and operational support load
  • Create buy-in for the product vision both internally and with key external partners
  • Work closely with engineering teams and program management to deliver products to market
  • Drive product launches including working with public relations team, executives, and other product management team members
  • Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals

Qualifications

Are You Qualified?

  • Bachelor's Degree in Computer Science or related field.
  • Minimum of 3 years of consumer-customer focused product management experience; preferably within a product team or similar environment.
  • 3+ years of experience working on Internet-scale web services for consumer-customers, designing and implementing infrastructure and/or application management products and services.
  • Experience communicating technical concepts to a non-technical audience.
  • Prior working experience in a software development team.
  • Experience working with stakeholders across many functions.
  • Passion for creating innovative solutions for consumers in households.
  • Experience building connected home, home automation, smart home, and/or other consumer IoT products or services.
  • Experience delivering consumer software products and services in a high growth environment.
  • Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives.
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions
  • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
  • High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
  • Ability to work in a fast-paced environment where continuous innovation is desired.
  • History of teamwork and willingness to roll up one’s sleeves to get the job done.

 

It is impossible to list every requirement for, or responsibility of, any position.  Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time.  Therefore, the above job description is not comprehensive or exhaustive.   The Company reserves the right to adjust, add to or eliminate any aspect of the above description.  The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

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